Excellent Service - highly professional at all times. Kept me informed as the sale progressed. Gerald and Kim are a superb team able to problem solve. I would have no hesitation in recommending them.
Excellent Service - highly professional at all times. Kept me informed as the sale progressed. Gerald and Kim are a superb team able to problem solve. I would have no hesitation in recommending them.
It’s been a real pleasure dealing with Gerald and his team. The service has been personable and professional throughout – We have felt assured and confident in the advice and support provided. Even COVID-19 has not impacted on their upbeat and positive approach to a very stressful process. Thanks for everything.
By MR C (Buyer)
Despite making an enquiry last thing on a Friday night, the helpfulness, professionalism and kindness of Kim, who works at this estate agents was second to none. I have been dealing with many estate agents lately and I can honestly say that Kim surpasses all of the others. I would highly recommend this company.
Great service from start to finish. Gerald went over and above to secure me my house, including a guided tour of the area. I would not hesitate to recommend Pincombe's.
Very helpful, nothing was too much trouble especially in this difficult market.
Gerald and Kim went above and beyond during the sale of our property and ensured the chain was always informed and didn't collapse. They were approachable, pro-active and always available to answer questions or calm the choppy waters. We couldn't recommend them more highly.
K G INTERIORS
We cannot fault Pincombes Estate Agents. Such a reliable and professional service. Gerald, the proprietor, went above and beyond to fulfill our requirements. He is so approachable and very conscientious. Would highly recommend using this Agent.
Having recently placed our house on the market with Pincombe's we are now delighted to report that our property is SSTC. This happened very quickly all as a result of the professionalism and efficiency of Gerald and Kim. They both leave no stone unturned and go the extra mile to achieve a sale. Kim's attention to detail is second to none and Gerald's sales acumen is the best we have ever experienced. We wish to take this opportunity to thank them both, not only for their professional efficiency but also for their kind and friendly approach to what can be a very stressful process. We would highly recommend them to anyone wishing to buy or sell property
I have really enjoyed my experience with Pincombe's. They have been highly professional, very experienced and a pleasure throughout. Both Gerald and Kim made the whole process hassle free and I would strongly recommend them!
We would highly recommend using Pincombes Estate Agents. From our first meeting we felt very comfortable and confident and the knowledge and advice is exceptional. Gerald really knows his field of work, nothing was ever too much trouble or no question was ever a stupid question!. Easy to contact and if there was an issue, a quick phone call and it was resolved straight away. If you want a hassle free way of selling your property, then use Pincombes Estate Agents
It makes a difference being a local independent and not being part of a chain agency .Here, the owner, Gerald, sees to you and your buyers personally, supported by his very efficient and pleasant colleague, Kim. Indeed she put together an amazing sales brochure. They are in the business of selling houses and certainly go the extra mile both with sellers and buyers.... would not go anywhere else to sell! Good honest selling and advice ...an exemplar estate agent that others could learn from ...well done Gerald and Kim!
P Moore (Vendor)
I can thoroughly recommend Gerald and his team. Gerald's approach is to focus on service and not numbers. He is sensitive to the needs of the customer and ensures that all parties are happy and well informed - exemplary service!!! In this case, an elderly family member, was the purchaser, and Gerald went to great lengths to ensure that the right person was matched to the property - overall a great purchase. I will be choosing Pincombe's for any future sales. Thank you.
P Cumbers (Buyer)
Excellent customer service, friendly and personable staff. They sold our house STC within days, where our previous agent hadn’t got us any viewings in 5 months!
We called Pincombes on Saturday morning at 8:10am - Contact was returned immediately and we had viewed our chosen property within 40 mins. Extremely accommodating Estate Agents. Thank you.
Gerald has to be the nicest Estate Agent that I have ever met. He went out of his way to accommodate us whilst we were purchasing a property, even delivering the keys to me on completion day. He was so professional at every encounter - Thank you for your help Gerald. I would recommend Pincombes to everyone.
We found Pincombe's friendly, helpful and professional.
By K SWAN (Buyer)
Our deal wouldn't have happened without Gerald and Kim's involvement! They are a great team to deal with - exceptionally knowledgeable about the whole process and about the local market; exceptionally helpful and supportive at all times. Thank you.
By A&C (Buyer)
We did not eventually buy from Gerald, but that was not a reflection upon his professional manner, knowledge of both the area and market. His attention to detail is yet another fine attribute. In short, he became my unpaid home searching guru. I will always be grateful.
By John 46 (Buyer)
We were well supported by Gerald and Kim with our purchase, which met several hurdles along the way. They went over and above usual expectations on several occasions and were contactable out of hours when it was needed. They were aware of Covid 19 restrictions and safe practices and worked well with these.
J Westacott (Buyer)
Highly flexible and personable. Contactable and responsive at all hours. Go out of their way to walk the extra mile for their clients. Particularly helpful during lockdown conditions and enabled us to transact successfully while doing so from out of the area.
Purchased during Covid-19 pandemic. From the personal virtual video tour, to the socially distanced viewing when we could still get out and about Pincombes have been first class. The purchase hasn’t been without its challenges, with solicitors working from home and a lot of discussions with the vendor, but Gerald and his colleague Kim have done all they can promptly and efficiently to ensure the purchase of our dream home happened. Thank you both and I would have no hesitation in recommending Pincombes Estate Agents in Torquay.
Mr Leon Marklew
Gerald is very polite, exceptionally helpful and positive when dealing with enquiries!
By Hollie Major
We have recently sold our house in Newton Abbot using Pincombe's Estate Agents in Torquay. We were both very impressed by the service we received during the sale of our property, which was handled efficiently and in a friendly and helpful manner. We would both thoroughly recommend Pincombes Estate Agents.
Mr & Mrs J Smallwood
A dedicated team of professionals who give that extra bit of care and personal touch in what can be a stressful period. I have no hesitation to recommend this independent but effective agency.
By IAN BARKER (Vendor)
Gerald and Kim are a great combination to ensure any sale goes well and make a wonderful team whether you're selling OR buying a home. Their knowledge of the local area certainly helps if you're not from around the area - Thank you both.
By S DABBS (Vendor)
Gerald was rigorous about keeping us safe in line with full CoVid 19 guidelines and restrictions. He was particularly mindful and understanding towards my aged parents. He is a true gentleman, kind, efficient and very professional - who could ask for more! Thank you
By MARIAN EMMERSON (Buyer)
Pincombes provide a top class professional service with such individual client care that is second to none. I have moved many times but never in such trying times as the Country is currently going through. Throughout the whole time Gerald and Kim have maintained constant support and finally seen my sale through to a successful conclusion. They are a formidable team with sound knowledge of the market combined with such genuine client care, which is rare indeed.
By SYLVIA GREEN (Vendor)
Great support from Kim in the office and Gerald with sale progression.
By MR B (Buyer)
Excellent work by Gerald and team to get an offer, which we accepted with a little negotiation on our property before the details were even printed! Great communication throughout, even though we were in lockdown. Can’t recommend enough!
By MR H (Vendor)
We have travelled to Torquay twice to view potential properties. Both times we have met Gerald he has been very friendly, extremely professional and full of local knowledge to help us in our search. He has pointed us in the direction of local eateries which have been sublime, thank you!
By S GRANGER (Buyer)
Gerald has been absolutely brilliant and has handled my sale superbly. From start to finish he has always gone that extra mile. With his friendly disposition you can’t help but enjoy engaging with him, he’s great. If you are looking to sell your property he is definitely the best man for the job and will keep you entertained along the way. Can’t recommend this firm more highly, they are incredibly professional and efficient. Well done Gerald and Kim, and Thank you for selling my house.
Tricia Smith (Vendor)
We would definitely recommend Pincombe's to anyone selling a property! Friendly warm and welcoming, excellent attention to detail, and excellent communication!! They have guided us all the way, and been at the end of the phone throughout our sale to completion!! 10 out of 10 for Pincombe's.
By Marc Heaton (Vendor)
After unsuccessfully attempting to sell my property with all the larger and somewhat complacent agents in Torquay, I decided to market my property with Pincombe's. They are a smaller, more focused and determined agent, who immediately arranged more viewings than the others combined and soon after secured a sale. If you are looking to buy or sell in Torbay, I would wholeheartedly recommend Pincombe's.
By Gerry Bird (Vendor)
Pincombes are highly professional, knowledgeable and a genuine, friendly company with whom to do business. I have no hesitation in highly recommending their service.
By Kevin Meredith (Vendor)
We were looking to buy a home that had a lovely view of the bay because our mum became very ill and all she wanted was to be able to sit and look during the day. When we rang and spoke to Gerald he was very clear and understood everything we asked him when looking for a house. When we found the right house, he worked tirelessly to get the ball rolling and get the sale done as quickly and smoothly as possible. There were many hoops and hurdles that needed doing but Gerald would constantly ring and keep us updated and informed when they got completed. Thanks to him, our mum managed to get her view she always dreamed of, with her family before she sadly passed away. We couldn't recommend Pincombes highly enough and just thank him that he worked so hard to get it done for us in the time frame we gave him. Thank you Gerald.
By Bentham (Buyer)
Gerald and Kim are lovely people and it shows in everything they do. They helped a difficult situation pass as painlessly as possible and I'd never use anyone else.
By Christina (Vendor)
Professional in that Mr Pincombe did all that one would expect in liaising with all parties to ensure the transaction took no longer than was necessary. Knowledgeable in that his depth of knowledge of his area of expertise was impressive. Tenacious in not letting go because he invested himself and his staff in getting a result not primarily for monetary gain but for helping the customer in trying circumstances. Also Kim was brilliantl!
By Busybuyer (Buyer)
From my initial idea about buying a property to delivering the keys, the team at Pincombe’s worked hard to make sure this clueless buyer got good advice and a first class experience. Their knowledge and reputation in the area also ensured that I was referred to local professionals who also provided excellent work. Pincombe’s provide a friendly and personal service that generates the levels of trust you really need.
By Mike W (Buyer)
Mr Pincombe was extraordinarily helpful at all stages. He gave us very sound advice based his excellent local knowledge and contacts. As guardians for the vendor, living more than 400 miles from the property, we relied very heavily on him and his PA, Kim, to manage things locally. This extended to them managing on our behalf a major structural repair to the property and to listing contents and organising the clearance of items not required by the buyer. All this was done with minimal hassle to us. At all stages we felt confident that the jobs were being managed properly. It was possible to get everything done easily and with the approval of the Office of The Public Guardian because Mr Pincombe kept us in the loop at all stages, sending numerous photographs and progress reports.
By Siggi Tasker (Vendor)
Pincombe's really are the most professional, friendly and helpful estate agents. Nothing is too much trouble, and I would highly recommend them.
By Julia (Buyer)
We have recently purchased a property from Pincombes and I have to say that Gerald was extremely helpful and professional. I would certainly recommend them. Nothing was too much trouble.
By Barbara Shone (Buyer)
A five star service all round. Gerard is helpful, responsive and reliable. Pincombes offers everything that you would want from an estate agent. I’ll definitely be using them again for future sales.
By Nina Welsh (Buyer)
Gerald Pincombe was recommended by a friend who had also received excellent service. Right from the start of the sale to the completion Gerald and his team were very professional, communicated well and gave me confidence that they were doing everything possible to obtain the sale and then support the offer process. I have no hesitation in recommending Pincombes to anyone wanting the same very high standard of service.
By Graham D (Vendor)
I met Gerald for 1st time today at a viewing. An estate agent that slotted us in for an appointment at short notice, knew the property, had thought about it and pointed out loads of useful information. Very impressed, will definitely be contacting them again. I was most certainly impressed today by Pincombe’s and that takes a lot!
By Tara Fowler (Buyer)
We never got as far as making an offer on the house we liked, but Gerald was very helpful in arranging a viewing and was also a mine of useful information about the area. He was an absolute pleasure to deal with.
By Nicholas (Buyer)
I can't recommend Pincombes highly enough, a highly professional service. Gerald kept us constantly updated at every step of the way, going over and above at every opportunity. Would most definitely recommend to family and friends.
By K Whitby (Buyer)
We were fortunate to be referred to Pincombe's Estate Agents when selling a family property in Torquay. Gerald's expertise and knowledge of the area was both invaluable and reassuring. The listing was attractive, detailed and professional. Gerald and Kim provided feedback on each viewing and despite being overseas following the initial meeting with Gerald, I can honestly say I had utmost confidence that we were in the best of hands. Our property was successfully sold and we could not be happier with the service provided by Pincombe's!
By Carolyn (Vendor)
We were very impressed with the service we have received from Pincombe’s Estate Agents. When we put our flat on the market with Pincombe’s, within 2 weeks we had 6 viewings of which one became our buyer. Within 7 weeks we have sold, exchanged and moved out. The service we have received from Pincombe’s has been first class. Their attention to detail is perfect and constant updates as to how your sale is going. It has been by far the least stressful sale we have experienced and would highly recommend Pincombe’s Estate Agents.
By Mr & Mrs L (Vendor)
We're looking to buy in the area and Pincombe's have been first class in setting up viewings. Extremely helpful. Excellent at building the relationship between the (potential!) buyer and the seller. If you're selling through Pincombe's you can be assured they are doing a fantastic job in making your property known to the buyer. Excellent service.
By Tim Courtenay (Buyer)
We visited Pincombe's office this morning. Very refreshing - both Kim and Gerald are very friendly, professional and enthusiastic. Gerald made time for us there and then and even ended up taking us on an unplanned viewing of a lovely property in Livermead. He is very genuine and impressed us enormously.
By A Lucas (Buyer)
Gerald could not do enough for us. Nothing was too much trouble. The Team was efficient and even let us view the property on a Sunday. After purchase, Gerald made sure all our queries were answered. A very personal, professional, friendly service. The best Estate Agent we have dealt with!
By Rose M (Buyer)
Brilliant service from Pincombes new estate agents Very experienced staff polite smart and courteous This service Pincombes offer is a cut above the best in the Bay - A classy, comfortable service. Thank you.
By Colin (Buyer)
Did not know the property market in Torbay or the area. Gerald provided an excellent service showing and explaining various properties whilst also giving us time and space to view. He also drove us around to give us an idea of the surrounding areas providing relevant information for buyers to consider if buying in that area. Gerald has excellent knowledge of Torbay and also helped us think outside the box about suitable property types. Certainly an estate agent I will stay in contact with for that extra personal and professional service.
By Paul A (Buyer)
Absolutely outstanding service from start to finish, could not recommend Gerald and the team more, always going above and beyond!
By ANNA VERNON (Buyer)
Gerald is selling my Sister's property - He is very kind and supportive, def not your normal Estate Agent, he does care. Excellent service.
By MRS W (Vendor)
Last year I decided to sell my house in Livermead and so Pincombes was the obvious choice of Estate Agent. Gerald has extensive local knowledge and had several potential buyers lined up before the house was even advertised for sale! I wanted as quick a turnaround as possible and Gerald was extremely helpful and proactive in making this happen. He kept me fully informed throughout the process and always responded to any questions or problems straight away. I would whole heartedly recommend Pincombes, excellent customer service and totally professional in every respect. *****
By Guy R (Vendor)
From the very first phone call to book a viewing to collecting the keys for our new home, Gerald was super professional and a truly lovely gentleman to deal with. Nothing was to much for him and he was always there for us. We will definitely recommend Gerald Pincombe to friends and family and use his services again.
By Clark Kent (Buyer)
Probably the best estate agent in the area. Kim and Gerald cannot do enough for you. The whole experience was made so much easier and Gerald smoothed the path which can be rocky at times. I have no hesitation in recommending Pincombe's Estate Agents.
By Andrew Pike (Buyer)
Very diligent and attentive.
By P CROWDY (Buyer)
Very helpful and professional. Used for my sale and purchased through Pincombes. Solicitors from both parties involved were not being helpful in the slightest, Gerald and Kim were able to help where possible and answer any queries we had. Would definitely recommend and use again !!
By S HAMMOND (Vendor)
Gerald gave us very good advice regarding our house sale. He was knowledgeable, professional and very personable. A genuine guy who is very good at his job. Would not hesitate to recommend.
By Mr S Tiller
I recently sold my period house in Wellswood through Pincombe’s and would like to thank both Gerald and Kim for their professionalism, client care, support and expert advice. Gerald's expansive and relevant knowledge of properties in Torbay, is second to none and inspires confidence to deliver a quality service. This inherent skill facilitates the opportunity to maximise the selling potential of a property whether it is the location, gem of a position, period, modern or of unique design and to match the buyer with the seller. His experience underpins all advice given to clients, clarifying facts and issues to determine the necessary decisions. This facilitates the bespoke service that is so crucial to culminating in a successful sale, enabling specific requirements to be tailored to the individual clients. The customer service given at all times encompassed the qualities of integrity and empathy ensuring both parties felt valued and respected in what is a most daunting prospect, that of selling or buying a home. Feedback is always honest and incisive to enable constructive dialogue to take matters further in any chosen direction. The inclusive ethos that permeates throughout the process creates a format that is flexible and cohesive with constant reassurance. This is validated by a strong work ethic with the client as the priority and communication to suit any given situation. I can thoroughly recommend Pincombe’s for a bespoke and efficient estate agents.
By MRS MILLER (Vendor)
Gerald was very accommodating to provide viewings out of normal working hours for us, very helpful...
By MR O'MALLEY (Buyer)
Gerald came to do a valuation for me and has been incredibly helpful and thoughtful, especially in the recent climate due to Covid-19. He was efficient and informative when it came to what needed to be done for the valuation, and arrived with full PPE so as to keep us all safe and comfortable. Above all he was really friendly and helped put us at ease while carrying out his work. I would definitely recommend and look forward to working with Pincombes in the future.
By MR G FIELDING
Gerald followed all Covid guidance and I felt at ease viewing the property. Offer accepted, following negotiation.
By A GILBERT (Buyer)
Friendly, knowledgeable, local people who really know the market. We've received first class personal service, great advice and confidence in their proven track record in selling properties. Hassle free evaluation and quality produced sales particulars, courtesy of Kim. No heavy sales pressure either. I thoroughly recommend Gerald and Kim to anyone. Thanks guys
By D WATKINS (Vendor)
Both Gerald and Kim have been extremely kind and caring whilst retaining the upmost professionalism during the entire house sale. Gerald has been in constant touch with me during the whole process, what a lovely, lovely man he is! I will (and already have done) recommend Pincombes to anyone who is thinking of selling their property.
By MRS R-P (Vendor)
Total professionalism, enthusiasm and genuine care for their clients make Pincombes a very special Estate Agency. Moving house is a challenge for everyone, with Gerald and Kim you are kept totally up-to-date at all times with vital guidance and a personal touch that is so important. Gerald's knowledge of the market and area is hugely impressive and crucial to any sale. His positive character gives both you and your buyer complete confidence. What impressed us was not only his ability to sell houses but also to sell the area. He gave our buyer, from another area of the UK, a complete guide of Torbay! We've moved 7 times over the years and Pincombes are the most impressive team we've ever used. A recommendation? Without hesitation - yes!
By Mr AH (Vendor)
Well what can say. I would recommend Gerald from Pincombe’s Estate Agents to anyone and everyone within or looking at relocating to the area of Torquay. We have never experienced such a professional, caring service from any other estate agents. We have visited Torquay area today and viewed a property with Gerald from Pincombe’s. Unfortunately the property was not for us, however as we are looking at moving into the area. Gerald gave us some fantastic advice and proceeded to spend the next 3 hours giving us a grand tour (from separate cars and safe distancing etc due to Covid19) showing us around the area. I can honestly say I feel like we have made a new friend for life. Thank you so much Gerald our tour today has really opened our eyes. I wish you and your company every success for the future and we hope to see you very soon. 5 Star Estates Agents amazing.
By TRACY JACKSON (Buyer)
Gerald is an incredibly likeable person who has a great sense of enthusiasm and humour. He is very knowledgeable about Torbay so is able to advise you on all aspects of your sale and your future purchase. He has handled my sale very professionally and the communication was really great, he was even at the end of the phone over a bank holiday weekend during the pandemic. If you’re looking for an agent that goes the extra mile then Pincombes is the one, you couldn’t ask for a more dedicated agent. Thank you Gerald and Kim for keeping me sane, keep up the good work!
By MRS S (Vendor)
Gerald and Kim gave me a first class sale through these difficult times, professional and responsive at all times, Pincombes are most thoroughly recommended.
By GRANT DOWNING-WAITE (Vendor)
Gerald is a competent and professional agent, we felt happy to be shown around by him, Gerald is very knowledgeable.
By SJB (Buyer)
Pincombe’s are the gold standard against which other estate agents in the area should aspire. We were unfamiliar with Torquay but hoping to relocate to Devon. The help and advice were truly exceptional.
By Maurice Harnett (Buyer)
We had the obligatory 3 valuations when we initially decided to market our house. We chose Gerald because of his obvious knowledge, passion and professionalism for his work. Not once did he try to 'spin us a line', give us an unrealistic valuation or make false promises. Because of Brexit we had a slow start but Gerald somehow managed to get us good viewings and we accepted an excellent offer. However, with global uncertainly because of Covid19 we lost an overseas buyer. Within days of lockdown being lifted he had secured another buyer. The journey from then on could have been a nightmare, with the bottom of the chain struggling to come up with funds. However, throughout Gerald was 'on the ball' chasing, cajoling, always with the utmost integrity We always felt he actually cared about us, and also our buyers. Not once did he pressurise us, he simply guided, his words always being 'I just want you to be happy with your decisions'. Well, Gerald, we certainly are. The most important one was choosing you in the first place! The P in Pincombes stands for Professional from start to finish, a Passion for the work and a completely Personal tailored service. Thank you.
By MRS H (Vendor)
We can not thank Gerald enough for his generosity of time, outstanding personal service & wealth of local knowledge.
By Rod & James (Buyer)
Exceptional service and extremely professional. The agent had excellent knowledge of the area and answered all my questions. I will definitely do business with this company. Best Estate Agent I have met
By S DAWSON (Buyer)
Gerald and his team provided excellent service and support in our purchase. He skilfully managed the demands of lawyers and agents through the whole process during the pandemic. He was always available and solved all our queries. We are now very happy in our new home.
By MR C MCLEAN (Buyer)
Gerald Pincombe is a nice guy to speak to when you are looking for a property. He is very knowledgeable and customer focussed. I have not spoken to him for many years but nothing has changed - polite, courteous and willing to listen - just like speaking to an old friend. He gives you the opportunity to express your requirements and attempts to link them to the current marketplace. Nothing is too much and it is a pleasure to find someone who is prepared to give their time to assist in your property purchase. Well done and I hope we can move forward with my purchase in the Torquay area.
By K WORROW (Buyer)
Gerald and Kim are a great team! Both professional and helpful, they sold our house quickly and they achieved a selling price we were very happy with. We would highly recommend them to anyone.
By Kastle Gate Financial Management Ltd (Vendor)